Policies

SHIPPING POLICY

Shipping policy

All custom items take up to 5 business days to create. That’s 1-5 business days for processing. Custom items will shipped next business day once creation is complete. Custom orders will ship by or on the 6th business day. All other orders are shipped within  1-5 days after order is placed.

Shipping information will be provided as it’s available using information provided at checkout and/or account creation. 

PLEASE NOTE: Items may take longer due to bad weather, holidays,  or any other circumstances beyond our control. 

**Arianna Vanee LLC is NOT RESPONSIBLE for lost, damaged, or stolen items.**  We ship with USPS and UPS all items are tracked and insured for our protection. Please remember your items may be tracked using the tracking information we sent to the email you provided at checkout and/or account creation.

The time it takes to receive a package depends on your method you choose. Free shipping is shipped using the lowest cost available. Unfortunately due to the uptick of USPS/UPS requesting the damaged items being turned in, If your items arrive damaged due to USPS/UPS you will have to make the claim, If for any reason you follow protocol and they do not refund you. Please email info@avaneeboutique.com with your complaint and photo of damaged product.

TURNAROUND TIME

All custom items take 1 to 5 business days to create. Custom items will shipped next business day once creation is complete. Shipping information will be provided as it’s available using information provided at checkout and/or account creation. 

 

REFUND POLICY
We do not accept returns or exchanges due to sensitive nature of our products. If there is something wrong with your product we will replace/refund. Something being wrong with your product is an unusable or unwearable item. 

Our processing time is 3-5 business days, (even though we strive for faster) If you order any custom cut items it can take up to 5 business days to process your order.

We ship with USPS and UPS all items are tracked and insured for our protection. The time it takes to receive a package depends on your method you choose. Free shipping is shipped using the lowest cost available. Unfortunately due to the uptick of USPS/UPS requesting the damaged items being turned in, If your items arrive damaged due to USPS/UPS you will have to make the claim, If for any reason you follow protocol and they do not refund you. Please email info@avaneeboutique.com with your complaint and photo of damaged product.